Our client is seeking a dedicated and knowledgeable Housing Officer to join our team. As a Housing Officer, you will primarily focus on conducting property checks within Houses in Multiple Occupation (HMOs) and various properties in the Birmingham area. This role is a vital part of ensuring the safety, compliance, and quality standards of our properties.
Job Title: Housing Officer Location: Birmingham Work Arrangement: Hybrid (Remote does require visits) Working Hours: Monday to Friday 30hours Duration: Initially 3 Months then Perm Hourly Rate: £18-21hr
Responsibilities:
Conduct regular property inspections, including HMOs, to ensure compliance with health and safety regulations, licensing requirements, and company standards.
Document and report any maintenance or health and safety issues identified during inspections, ensuring prompt resolution.
Liaise with landlords, tenants, and contractors to coordinate necessary repairs, maintenance, and improvements.
Keep accurate records of property inspections, maintenance activities, and correspondence with stakeholders.
Respond promptly to tenant queries and concerns regarding property maintenance and safety.
Assist in the administration of tenancy agreements, including handling rent arrears, terminations, and renewals.
Collaborate with internal teams, such as property management and legal, to address complex housing issues and ensure compliance with relevant legislation.
Stay updated on housing laws, regulations, and best practices to maintain a high standard of service delivery.
Undertake occasional visits to properties as required, balancing remote work with on-site presence effectively.
Contribute to the development and implementation of policies and procedures to enhance property management processes.
Requirements:
Proven experience in housing management, property inspections, or related field.
Strong knowledge of housing legislation, particularly in relation to HMOs and health and safety requirements.
Excellent communication and interpersonal skills, with the ability to engage effectively with landlords, tenants, and colleagues.
Detail-oriented with strong organizational and time management abilities.
Ability to work independently and prioritize tasks effectively, while also being a collaborative team player.
Proficient in using computer software and databases for record-keeping and reporting.
Flexible approach to work, including the willingness to undertake occasional property visits as necessary.
A commitment to delivering excellent customer service and maintaining high standards of professionalism.
This position is a 30-hour-per-week role, initially offered on a temporary basis for three months through an umbrella company, with the intention of transitioning to a permanent role. The successful candidate will have the opportunity to make a meaningful impact on the quality and compliance of our property portfolio, while also contributing to the overall success of our organisation.