We are seeking a highly organised and proactive Repairs Scheduler to join a busy Repairs Team, working within the social housing sector. This role is based in our Bournemouth office and plays a vital part in ensuring that repairs and maintenance works are efficiently scheduled and completed on time.
As a Scheduler, you will be responsible for coordinating engineers, liaising with tenants, and ensuring that property visits and surveys are arranged smoothly and effectively. The ideal candidate will be a confident communicator, able to thrive in a fast-paced environment, with a strong focus on customer service and attention to detail.
Key Responsibilities of a Repairs Scheduler:
Schedule and allocate daily jobs to engineers, ensuring optimal routing and time management.
Liaise with tenants to confirm appointments and manage access to properties.
Arrange property surveys and follow-up visits where required.
Monitor job progress and update systems to reflect accurate scheduling information.
What we'd love to see from you:
Excellent organisational skills with the ability to prioritise and multitask under pressure.
Strong communication skills, both verbal and written, with a customer-focused approach.
Experience in a scheduling or coordination role, preferably within repairs or maintenance.
Competent in using scheduling or job management software and general IT systems.