We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow.
Key Responsibilities of a Housing Officer:
Manage a portfolio of properties, ensuring effective tenancy and estate management
Lead on tenancy sign-ups, onboarding, and sustainment initiatives
Monitor and collect rent, addressing arrears and implementing appropriate action
Handle anti-social behaviour, tenancy breaches, and complex casework
Deliver excellent customer service and maintain strong resident relationships
Conduct property inspections and ensure health and safety compliance
Liaise with maintenance teams and contractors to oversee repairs and service delivery
What we'd love to see from you:
Minimum 3 years' experience in housing management or a related field within social or affordable housing
Strong knowledge of housing legislation, tenancy law, and regulatory compliance
Excellent communication and interpersonal skills
Highly organised, proactive, and able to manage a varied workload independently
Confident using housing management systems
Full UK driving licence and access to a vehicle (desirable)
Job Title: Housing Officer Salary: £38,000 - £42,000 Hours: 37.5 hours per week Location: London - hybrid working
If his Housing Officer position is for you then please apply or contact katie.cox@niyaapeople.co.uk