Housing Officer

We are currently on the lookout for a Housing Officer to urgently join a Housing association in Northampton, you'll enjoy a hybrid working arrangement, allowing you to balance office-based tasks with the flexibility of working from home. This is an excellent opportunity for a proactive, dedicated professional to manage a patch of general needs tenancies, ensure sustainable tenancies, and contribute to the creation of safe, thriving communities.

Key Responsibilities of a Housing Officer:

• Manage all aspects of tenancy management, including sign-ups, tenancy inspections, and addressing anti-social behaviour (ASB).
• Take swift and effective action on medium to high-level ASB cases, working closely with tenants, police, and other partner agencies.
• Conduct regular estate inspections and home visits to maintain high standards and build strong relationships with tenants.
• Ensure customer data is accurate and up-to-date, meeting regulatory and safeguarding standards.

What We'd Love to See from You:

• Proven experience in tenancy or housing management, including ASB and tenancy enforcement.
• Strong understanding of housing legislation, policies, and best practices.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to manage a busy caseload with a customer-focused, solution-oriented approach.

What's on Offer:

• Hybrid working
• Temporary contract - potential for longer term extension
• Competitive hourly rate

This Housing Officer role is offering an hourly rate of £25 - £27 per hour.

Wellingborough is well-connected and accessible from nearby towns, with excellent road links, including the A45 and A6, as well as direct train services to Northampton and other surrounding areas.

I would also like to hear from any Neighbourhood Officers, ASB Officers or Community Safety Officers

If this Housing Officer role is of interest to you, please apply or contact katie.cox@niyaapeople.co.uk