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Customer Care Co-ordinator


Ref: #J10669
An Exciting opportunity has arisen to work for national house builder to join their customer care team on a permanent basis.
The Company
Working with the Customer Care Team in fantastic offices, this is a great opportunity to develop your knowledge and skills within a friendly and hard-working team.
As the Customer Service Administrator you will be responsible for:
• Providing top quality customer service both internally and externally
• Working within tight KPI and to deadlines
• Diary Management for a team of engineers who will be providing direct solutions
• Customer Aftercare
·Dealing with customer enquiries via phone

Requirements
·Have previous experience within house builder environment
·Customer Care environment
·Knowledge of COINS is advantageous
·Ability to work in a fast paced environment
·Working knowledge of Microsoft packages including Excel
·Knowledge of databases and CRM Management
I would be excited to speak to Customer Service Administrators who have working experience as a Customer Care Administrator, Repairs Scheduler, and Customer Service Advisor within an office environment.
As the Customer Service Administrator in return you will receive
• Salary dependent upon experience
• Immediate start for the right individual

Niyaa People represent Construction professionals seeking freelance or permanent employment across the Country from our Birmingham office.
For more information regarding this role, please contact Ernesta Budinaite at Niyaa People on 0121 790 0981 or via email on [email protected] niyaapeople.co.uk
For a more comprehensive list of our temporary and permanent vacancies, please also visit us at www.niyaapeople.co.uk or contact us on 0121 790 0981.

“Niyaa People have been a pleasure to work with, in particular Kamran. He fully took on board our requirements and ensured that we found the right candidate for our position. I highly recommend Niyaa People and will definitely contact them for any future recruitment needs.”
Beaumont Structural Consultants
Director
Beaumont Structural Consultants