Who are the Recruitment Canaries? The recruitment industry is often seen to be very competitive, with agencies jostling over clients and unwilling to share successes
Keeping your customers happy - Customer Service Jobs.
Most will agree that Customer service is the heartbeat of any business.
They are the face of the company and most often, the first touch-point for a happy (or unhappy) customer.
At Niyaa People, we are passionate about ensuring all Customer Services candidates match the ethos, values and vision of a business to protect and maintain the reputation of the brand and the happiness of its customers.
We provide Customer Services recruitment into teams of all sizes within all of our private sector technical specialisms including Real Estate & Property, Architecture, Building Service, Engineering and Construction.
We can supply permanent and temporary recruitment at all levels, including but not limited to:
- Customer Service Assistant/Advisor/Consultant
- Customer Service Team Leader/Manager
Contact the Customer Services Team
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Latest Customer Services Vacancies
An opportunity has arisen to join a growing Midlands-based maintenance and property services company who are working on a number of lucrative contracts with local authorities. As a result, they are... (Ref: #J10212) Read more
An opportunity has arisen to join a growing Midlands-based maintenance and property services company who are working on a number of lucrative contracts with local authorities. As a result, they are looking to add a Finance Manager to their team. Reporting directly to the Operations Director, you will be based at their head office in Derby and will be overseeing the accounts function for the business.
Focusing on all aspects of property maintenance, this is the perfect time to join a renowned organisation with an established reputation of investing in their people. As a Finance Manager, you will be interacting with various stakeholders within the organisation, and as a result you would need to have a background in Property Services & Maintenance.
As the Finance Manager your duties and responsibilities will include:
Completing weekly and monthly payrolls for employees
Overseeing both Sales & Purchase ledger, as well as Credit Control
Managing a team of Accounts Assistants
Preparing VAT Returns, P60s and all submissions to HMRC
Managing both daily and weekly cash flow projections for the organisation
Dealing with finance related queries via both email and telephone
To be successful as a Finance Manager you will have:
Experience with Sage 50 Accounts and Sage Payroll
Have AAT accreditation
A background in Construction, or Property Services & Maintenance is preferred
Ability to work under pressure and in a fast paced environment
Accurate data entry skills
Customer service skills and good telephone manner
Experience in a similar role, as an Accounts Manager, Office Manager, Finance Manager
In return, you will receive:
A permanent contract
A competitive salary between £32,000 - £36,000 per annum
Flexible working hours
A specialist consultant dedicated to working with you to ensure the best possible contract on your behalf
If you would like to find out more and apply for this role then please get in touch on 0121 790 0981, or send a copy of your latest CV to Rianna Sidhu at Niyaa People.
Customer Service Advisor
Due to company expansion, an opportunity has arisen for a Customer Service Advisor to join a FTSE 100 listed company. With a focus on inclusivity, ambition and company growth, it is an opportune time... (Ref: #J10015) Read more
Due to company expansion, an opportunity has arisen for a Customer Service Advisor to join a FTSE 100 listed company. With a focus on inclusivity, ambition and company growth, it is an opportune time to become a member of this ever-increasing workforce. If you are looking for the chance to further your career in Administration and for your rare skills to be valued and developed then this company would be perfect for you.
Based in Derbyshire, this firm are looking to add a valuable employee to their customer services team - and this could be you. Established over 30 years ago and with a team of over 3000 employees nationwide, the ideal candidate will have a background in Customer Services and administration.
Customer Service Advisor | Permanent
Duties & Responsibilities
As a Customer Service Advisor you will be taking calls from customers and providing them with the right information as well as transferring them to the relevant department
Responding to and dealing with email enquiries, monitoring the inbox and responding accordingly
Speaking to customers and taking meter readings, and taking the necessary action
Demonstrate ability to work in pressurised situations and spot attention to detail
The ideal candidate will have:
A strong background in Customer Services, preferably having worked as a Customer Service Advisor previously
As a Customer Service Advisor, you will have strong telephone communication skills, and a positive reaction if dealing with a difficult situation
IT proficient, including a strong knowledge of Microsoft Office, in particular Excel and Word
A motivation to deliver a first class customer service experience on every call
Other Benefits & Rewards
Full training provided for your first 4 weeks
Competitive salary of £18,000 which increases after successful completion of probation
Excellent company pension scheme
20 days holiday plus bank holidays
If you are interested in applying for this vacancy then please do not hesitate to send over your CV to Rianna Sidhu, or alternatively please give me a call on 0121 790 0990.
Corporate Support Articles
We spoke to non other than our very own resident Talent Manager to ask some intriguing questions about the job, our own training and starting