Lead Housing Officer (Supported Housing)
Wednesbury 34K - 37K per year Permanent
Job Reference: J29542
We're looking for a proactive Lead Housing Officer to oversee a small team of Housing Officers and collaborate closely with care providers and landlords. This is a pivotal role where you'll ensure housing services are delivered effectively, voids are minimised, and tenancy sustainment is prioritised.
Day-to-Day Responsibilities:
Day-to-Day Responsibilities:
- Leading and supporting Housing Officers across their patches as the Lead Housing Officer
- Working in partnership with care providers to ensure high-quality tenancy management
- Liaising with landlords to ensure compliance with tenancy agreements
- Managing property voids efficiently to minimise downtime
- Handling housing management tasks including sign-ups, inspections, and low-level ASB
- Overseeing enhanced housing benefit processes and claims
- Working independently with a strong initiative to meet team and organisational goals
- Proven experience in supported housing, ideally in a leadership or senior role such as a Lead Housing Officer
- Knowledge and experience handling enhanced housing benefit
- Confident in working with external partners, including care providers and landlords
- A proactive and organised approach to managing your own workload
- Strong knowledge of tenancy management and relevant housing legislation
- Competitive salary up to £37,000
- Flexible working with 1 day per week in the office and the rest from home
- A varied and autonomous role with real impact
- Join a values-led organisation focused on making a difference
- Opportunity to develop and grow within a respected and expanding housing provider
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