Housing Officer

Dudley 21 - 26 per hour Contract

Job Reference: J30390

We are currently seeking an experienced Housing Officer on a hybrid basis to join a reputable Housing Association based in Dudley. This is an excellent opportunity to play a key role in delivering high-quality tenancy and estate management services to local residents.

Key Responsibilities of a Housing Officer:

Manage a designated patch of approximately 350 properties, covering all aspects of tenancy and estate management including lettings, anti-social behaviour, and rent collection.
Provide a customer-focused lettings and allocations service, ensuring void turnaround targets are met and sustainable tenancies are created.
Monitor and recover rent arrears in line with policy, including preparing court paperwork and attending hearings as required.
Carry out regular estate inspections and respond promptly to environmental, maintenance, and health & safety issues.

Requirements:

Previous experience in a housing management role within the social housing sector.
Strong understanding of housing law and welfare benefits, with the ability to manage complex tenancy and income-related issues.
Excellent communication and negotiation skills, with confidence to handle sensitive or challenging situations.
Full UK driving licence and access to a vehicle is essential.

Job Title: Housing Officer
Location: Dudley
Contract: 2-month temporary contract (potential for extension)
Working Hours: 35 hours
Hybrid: 3 days on patch - 2 days WFH or office based
Hourly Rate: £24 per hour

If this role Housing Officer role is of interest to you then please apply or contact katie.cox@niyaapeople.co.uk

Apply now