Scheduler

Llantrisant 22.5K - 24.5K per year Permanent

Job Reference: J30828

We are currently seeking a highly organised and proactive Scheduler for a new role, offering a competitive salary of £24,500, plus the opportunity to earn up to 8% bonus based on performance, this role includes working from home 1 day a week.

In this fast-paced environment, you'll be overseeing the customer journey for 150+ new build homes, liaising with subcontractors, reviewing and booking in work, and handling customer calls. Experience in customer service is essential, and a background in housing associations is preferred.

Key Responsibilities of a Scheduler for this role:

Oversee the scheduling and coordination of work for 150+ new build homes.
Liaise directly with subcontractors and customers to ensure timely project completion.
Manage customer journeys, ensuring high levels of satisfaction.
Handle inbound customer calls with professionalism and efficiency.
Review and book in necessary work, ensuring that all timelines are met.
Maintain an organised and up-to-date schedule to ensure smooth operations.

What's On Offer for this Scheduler position:

Salary of £24,500 with the potential for a bonus up to 8%.
Work from home 1 day per week.
Exciting opportunity to join a growing company with a fast-paced, dynamic environment.
Perfect for those with a background in customer service or housing associations.

What we'd love to see from you:

Strong customer service experience, ideally within the housing or construction sector.
Experience in liaising with subcontractors and managing schedules.
Ability to work in a fast-paced environment and meet tight deadlines.
Highly organised, with excellent attention to detail.

Location: South- East Wales
Salary: £24,500 + Bonus up to 8% (Based on Performance)

If this Scheduler position is for you then please apply or contact katie.cox@niyaapeple.co.uk

Apply now