ASB Officer

Dorset 34.8K - 34.8K per year Permanent

Job Reference: J30087

We're looking for an Antisocial Behaviour (ASB) Officer to join a Hosing Association in Poole and help shape how they manage and respond to antisocial behaviour across their diverse housing portfolio.

Job title: ASB Officer
Position: Permanent
Location: Poole
Salary: £34,788 per annum
Working hours: Full time

Responsibilities of an ASB Officer:

Provide specialist advice and coaching to Housing Officers and Team Leaders on managing ASB cases using trauma-informed and person-centred approaches.
Lead on complex ASB case management, including progressing legal action, preparing legal documentation, and attending court when needed.
Monitor case quality through regular audits, supporting data reporting and ensuring systems are up to date.
Collaborate with external partners such as police and community safety teams to prevent and respond to ASB in our communities.

Requirements of an ASB Officer:

Strong working knowledge of antisocial behaviour legislation, tenancy law, and enforcement processes.
Experience in managing or supporting ASB cases in a housing or support setting.
Ability to coach and influence others with excellent communication and training skills.
Confident in using case management systems and analysing data to inform service delivery.

Why Join Them?