We're looking for a dedicated Housing Officer to join a Housing Association and help deliver a high quality, housing management service across a varied portfolio including general needs, supported and intensive housing.
Housing Officer responsibilities include:
• Managing tenancies and estates, including lettings, voids, and low level anti-social behaviour. • Supporting residents with income collection, arrears management and financial inclusion • Delivering effective tenancy support through regular patch visits and person-centred planning • Promoting customer involvement and partnership working with local agencies • Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards
As a Housing Officer we're looking for:
• Strong understanding of housing legislation • Previous experience in housing • Strong communication, problem solving and interpersonal skills • A positive, proactive approach and ability to work independently under pressure • Sound knowledge of housing law, tenancy management and safeguarding • Experience in managing diverse customer needs with empathy and resilience
If you're interested in this Housing Officer role please email Katie, katie.cox@niyaapeople.co.uk